Politique de confidentialité

Last updated: October 2, 2026

1. Privacy and this store

This policy explains how personal data is handled in connection with Supcomtt and the use of this online store. The GDPR and applicable French data-protection law govern the processing described here.

Contact address: 102 Route du Teil, Montélimar, 26200, France

Our store is available through Visit our store.

2. Data and sources

We process information you provide for orders and support, including your name, contact details, billing and delivery addresses, order records, payment status, return requests and correspondence. Payment providers process payment details under their own roles and terms. Technical data may include an IP address, device and browser information, security logs and consent choices.

Information comes from you, necessary website operations, and relevant payment or delivery partners. Additional analytics or advertising data may be processed only under the applicable consent or exemption conditions. We do not treat reading this policy or continuing to browse as consent.

3. Purposes and legal bases

We use data necessary to take payment, deliver orders and handle contractual support on the basis of contract performance. Tax, accounting and legal guarantee records are processed to comply with legal obligations. Proportionate security, fraud prevention and legal-claim handling may rely on legitimate interests, balanced against your rights. Optional marketing and consent-required tracking rely on valid consent.

You may object to direct marketing at any time. If we send marketing emails, they must include an unsubscribe route. Purchasing a product does not require agreement to optional marketing. Information required for an order is identified during checkout; without necessary details we may be unable to complete the transaction.

4. Recipients and international transfers

Data needed for the relevant task may be shared with ecommerce hosting, payment, shipping, support and professional-service providers. Shopify supplies the ecommerce platform; the precise roles and disclosures depend on the services enabled for this store.

Where personal data is transferred outside the EEA, a lawful transfer mechanism must apply, such as an applicable adequacy decision or standard contractual clauses with any required supplementary safeguards. You may ask for information about relevant safeguards and how to obtain a copy.

The Contact page uses Google Maps to display our address. Loading the map may send technical information, such as your IP address, to Google, under Google’s privacy terms.

5. Cookies and your choices

Cookies needed solely to provide a service you expressly request, such as a shopping cart or secure checkout, may be used under the applicable consent exemption. Analytics, advertising and other non-exempt trackers require consent before storage or access on your device.

Rejecting non-essential tracking must be as easy as accepting it. Choices must be specific, informed and freely given, with no pre-ticked agreement. You can withdraw consent without affecting the lawfulness of earlier consent-based processing.

Cookie choices: Shopify provides the cookie banner for this store. When the banner is displayed, use its accept, decline or preferences controls to manage your cookie choices.

6. Security

Access to personal data is limited to appropriate recipients and protected by proportionate technical and organisational measures. A confirmed breach is assessed and notified to the competent authority or affected people where required by GDPR. No system can promise absolute security.

7. Your rights and response time

Subject to the applicable conditions, you may request access, correction, erasure, restriction or portability of your data, object to processing, and withdraw consent. You also have protections concerning solely automated decisions with legal or similarly significant effects.

Send requests to our privacy contact email. We respond without undue delay and normally within one month. For a complex request or multiple requests, an extension of up to two further months may apply; we explain the extension and its reasons within the initial month. We may request proportionate identity verification where reasonably necessary.

8. Complaints and updates

You may complain to the French supervisory authority, CNIL, or another competent EU supervisory authority. Contacting us first is optional and does not restrict that right. This store is not intended to provide an independent purchasing service to children; concerns about a child’s data should be sent to our privacy contact.

Material policy changes will be explained as appropriate. A later policy update does not retrospectively create consent for a purpose that required consent.

Seller contact

Trading name: Supcomtt

For requests concerning this policy, contact us using the following contact details.

Business address: 102 Route du Teil, Montélimar, 26200, France

Phone: +33 4 75 51 30 63

Official website: Visit our store